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STORM DAMAGE & INSURANCE

Storm Damage Roof Repair and Insurance Claim Support in the Lowcountry

After a storm, the damage you can see is rarely the whole story. Lifted shingles, hidden punctures and compromised flashing turn into leaks weeks later — long after the storm has passed.

Holy City Contractors inspects the damage, documents it properly, and works alongside your insurance adjuster so covered damage gets repaired the way it should be.

SIGNS TO WATCH FOR

What storm damage actually looks like

Wind and hail damage is often subtle from the ground. What we look for:

Lifted or creased shingles

wind breaks the seal even when nothing is missing

Hail impact marks

granule loss that shortens the life of the roof

Damaged flashing and vents

where leaks usually start

Water intrusion in the attic

staining, damp insulation, daylight through the deck

Gutter and fascia damage

often the first visible sign of a bigger problem

THE CLAIMS PROCESS

How the insurance process works

An insurance claim is won or lost on documentation. Here’s how we handle it with you:

We don’t handle the claim on your behalf or negotiate as a public adjuster. What we do is make sure the damage is properly documented and that the work matches what was approved.

1. Free inspection

we assess the roof and document what we find, with photos

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2. You file the claim

with the documentation you need in hand

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3. We meet your adjuster

on site, so covered damage is identified and agreed

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4. Restoration

we complete the approved scope with manufacturer-backed materials

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5. Final walkthrough

the site is cleaned and the work reviewed with you

WHY IT MATTERS

Why documentation makes the difference

Taylor Anderson’s experience is a good example of what this looks like in practice:

“Andre was super patient with me when issues came up with insurance and the mortgage company. Finished the roof in a timely manner; beautiful work. All the workers are very friendly and clean up when they are complete. Would 10/10 recommend for your next roofing job.”

Storm claims often involve the insurer, the mortgage company and the contractor at the same time. Having someone who has been through the process before removes most of the friction.

WHAT WE FIX

What we repair after a storm

Full roof replacement

when the damage is beyond repair

Targeted repairs

for isolated damage

Flashing, vents and penetrations

Siding and exterior damage

[see our renovation services](/renovations)

Emergency tarping

to prevent further water intrusion

CLIENT REVIEWS

What our clients say

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“Fast, communicative, and they cleaned up after themselves! I appreciate that Andre kept me updated during the whole process; even when weather rolled in and his team had to stop work and cover the roof. Nicely done!”

David Willingham

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“Excellent roofing work. Andre is very knowledgeable and responsive. Excellent customer service. In 2021, he was in charge of replacing my entire roof and repairing some issues around the chimney. This time, I needed a response to a home inspection report and a few minor repairs. I highly recommend him.”

Mary Yost

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“I have used them for several projects and they not only do great work, but they also have amazing customer service! I would recommend to anyone!”

Alex Davis — City of Beaufort

COMMON QUESTIONS

Frequently asked questions

Yes. We can assist homeowners throughout the insurance restoration process and work alongside insurance adjusters when applicable to help ensure covered storm damage is properly documented and repaired.

Yes. We offer free, no-obligation inspections and estimates for storm damage.

As soon as it’s safe. Damage that isn’t visible from the ground can allow water in for weeks before it shows up inside the house — and most policies have time limits for filing a claim.

We can still repair the damage as a standard project, and financing is available for qualified customers.

Yes. Holy City Contractors is fully licensed, bonded, and insured, giving our clients confidence and peace of mind throughout every project.

READY WHEN YOU ARE

Ready to get started? Get your free estimate.